{"id":1585,"date":"2026-01-16T07:59:15","date_gmt":"2026-01-16T07:59:15","guid":{"rendered":"https:\/\/ajaimes.inscastellbisbal.net\/?page_id=1585"},"modified":"2026-04-27T08:59:01","modified_gmt":"2026-04-27T08:59:01","slug":"helpdesk","status":"publish","type":"page","link":"https:\/\/ajaimes.inscastellbisbal.net\/?page_id=1585","title":{"rendered":"8\ufe0f\u20e3 &#8211; \ud83c\udd98 &#8211; HelpDesk"},"content":{"rendered":"\n<!DOCTYPE html>\n<html lang=\"ca\">\n<head>\n  <meta charset=\"UTF-8\">\n  <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n  <title>HelpDesk \u2013 Adrian Jaimes<\/title>\n  <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Rajdhani:wght@500;700&#038;family=Barlow+Condensed:wght@400;600&#038;display=swap\" rel=\"stylesheet\">\n  <style>\n    :root {\n      --gold: #c9972a;\n      --gold-light: #e8b84b;\n      --gold-dim: #7a5a14;\n      --dark: #0d0d0f;\n      --dark-card: #1a1a20;\n      --text: #d6cfc0;\n      --accent-cyan: 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content: ''; position: fixed; inset: 0; background: repeating-linear-gradient(to bottom, transparent 0, transparent 3px, rgba(0,0,0,0.06) 3px, rgba(0,0,0,0.06) 4px); pointer-events: none; z-index: 999; }\n  <\/style>\n<\/head>\n<body>\n\n  <p class=\"section-label\">8\ufe0f\u20e3 \u2013 \ud83c\udd98 \u2013 Projecte destacat<\/p>\n  <h2 class=\"section-title\">HelpDesk<\/h2>\n  <div class=\"title-bar\"><\/div>\n\n  <div class=\"grid\">\n\n    <!-- Atenci\u00f3 i resoluci\u00f3 -->\n    <div class=\"grid-section-header\"><span>Atenci\u00f3 i resoluci\u00f3<\/span><hr><\/div>\n\n    <a rel=\"nofollow\" class=\"btn-card\" href=\"https:\/\/hkadat.inscastellbisbal.net\/dissenyar-la-cartelleria-publicitaria-de-lesdeveniment\/\" target=\"_blank\">\n      <span class=\"num\">01<\/span>\n      <div class=\"btn-text\"><div class=\"btn-title\">Donar assist\u00e8ncia telef\u00f2nica a incid\u00e8ncies internacionals<\/div><\/div>\n      <span class=\"arrow\">\u203a<\/span>\n    <\/a>\n\n    <a 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seguretat<\/span><hr><\/div>\n\n    <a class=\"btn-card\" href=\"https:\/\/ajaimes.inscastellbisbal.net\/?page_id=1693\" target=\"_blank\">\n      <span class=\"num\">04<\/span>\n      <div class=\"btn-text\"><div class=\"btn-title\">Redactar el pla d&#8217;emerg\u00e8ncia i evacuaci\u00f3 de l&#8217;espai de la LAN Party<\/div><\/div>\n      <span class=\"arrow\">\u203a<\/span>\n    <\/a>\n\n    <a class=\"btn-card\" href=\"https:\/\/ajaimes.inscastellbisbal.net\/?page_id=1695\" target=\"_blank\">\n      <span class=\"num\">05<\/span>\n      <div class=\"btn-text\"><div class=\"btn-title\">Crear senyalitzaci\u00f3 i instruccions b\u00e0siques<\/div><\/div>\n      <span class=\"arrow\">\u203a<\/span>\n    <\/a>\n\n    <a class=\"btn-card\" href=\"https:\/\/ajaimes.inscastellbisbal.net\/?page_id=1697\" target=\"_blank\">\n      <span class=\"num\">06<\/span>\n      <div class=\"btn-text\"><div class=\"btn-title\">Preparar un manual d&#8217;actuaci\u00f3 en cas d&#8217;emerg\u00e8ncia<\/div><\/div>\n      <span class=\"arrow\">\u203a<\/span>\n    <\/a>\n\n  <\/div>\n\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>HelpDesk \u2013 Adrian Jaimes 8\ufe0f\u20e3 \u2013 \ud83c\udd98 \u2013 Projecte destacat HelpDesk Atenci\u00f3 i resoluci\u00f3 01 Donar assist\u00e8ncia telef\u00f2nica a incid\u00e8ncies internacionals \u203a 02 Generar flowcharts per a la resoluci\u00f3 d&#8217;incid\u00e8ncies i consultes \u203a 03 Generar un formulari de sol\u00b7licitud d&#8217;assist\u00e8ncia des del portal web \u203a Emerg\u00e8ncies i seguretat 04 Redactar el pla d&#8217;emerg\u00e8ncia i evacuaci\u00f3 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